Exchange & Refund Policy

Products are eligible for exchange only within 7 days from the date of delivery and only in the following cases:

• Size/Fit Issue: If the size does not fit, the product may be exchanged for another available size of the same product.
• Defective Product: If the product received has a genuine manufacturing defect.
• Wrong Product: If you have received a product or size different from what you ordered.

All exchanges are subject to stock availability.

We do not accept returns or offer refunds if:

• You do not like the product after receiving it.
• You change your mind after purchasing.
• You no longer require the product.
• The colour, style, look or fit is not as per your personal preference.

We therefore request customers to carefully review the product images, descriptions, size chart and other details before placing an order.

To be eligible for an exchange:

• The exchange request must be raised within 7 days of delivery.
• The product must be unused, unworn, unwashed and unaltered.
• All original tags and packaging must be intact.
• The product must not have stains, perfume, makeup marks, damage or any signs of use.

Products that do not meet these conditions will not be accepted for exchange.

If you receive a defective or incorrect product, please contact ANAVIR within 48 hours of delivery.

Customers may be required to provide clear photographs and an unboxing video showing the issue for verification.

Once verified, ANAVIR will arrange an appropriate exchange or replacement.

ANAVIR follows a no-refund policy.

In exceptional cases where ANAVIR is unable to provide an exchange or replacement for a verified defective or incorrect product, a refund or store credit may be offered at ANAVIR’s discretion and subject to applicable consumer law.

For an exchange due to a size/fit issue, reverse and re-shipping charges may be borne by the customer.

For a verified defective or incorrect product, ANAVIR will bear the applicable exchange shipping charges.

Actual product colours may vary slightly due to photography, lighting and individual screen settings. Such minor colour variations will not be considered a defect.

Minor variations in embroidery, print, texture or handcrafted detailing are natural characteristics of handcrafted products and will not qualify as defects.

By placing an order with ANAVIR, you acknowledge and agree to this Exchange & Refund Policy.

ANAVIR reserves the right to assess the condition of returned products before approving an exchange, subject to applicable consumer laws.